We understand and respect individual’s rights and privacy, therefore, we hereby assure that Cool2invest Team is connected and an active direct seller to every developer we handle. Note that we will only sell all condominium units and projects of all developer we handle. We may lease any other projects as per our client’s request.
INQUIRY PROCEDURE
- Sincere and legit condominium buyers will be entertained only.
- Complete the details in the inquiry form for us to handle it properly.
- Please do not inquire if you already have another agent who currently assisting you.
- You can inquire with us if your current agent did not respond/assist you within 3 days.
- We will not assist incomplete details.
- We will attend to all kinds of your inquiries within 12-24 hours.
- Kindly send us a confirmation/feedback once you receive our response to your inquiry.
- We will make a follow-up email/call regarding your inquiry if we do not receive any feedback.
- You also agree to receive notification from us about any updates and promotional emails upon inquiring.
VIEWING PROCEDURE
- Tripping is Free of Charge.
- Schedule a Tripping 2 days before the tripping date for Pre-selling Condo.
- Schedule a Tripping 3 days before the tripping date for Ready for Occupancy Condo.
- Please avoid cancellation of tripping once it was scheduled.
- Tripping meetup is only allowed in Showroom or Project Sites.
- Bring Checks to reserve a unit if you want to hold the unit/s after the tripping.
REQUEST OF HOLDING OF UNITS POLICY
- We can hold the units for 2 working days, intended in purchasing the unit.
- The unit will be held under your name for 1 month once we already received all the requirements needed in purchasing a condo unit. Requirements as follows:
- Reservation Fee (non-refundable)
- Signed Reservation Agreement
- Signed Buyers Information Sheet
- Signed Terms of Payment.
- BIR 1904/TIN Number
CLIENTS CONCERN
- All requests are subject for approval.
- Processing fee my charge if you need any changes in the documents/information you have provided.
- All requests must be sent via email to sales@cool2invest.com.
- Be patient in waiting for the result because the process request takes time to get a result. Sometimes it takes 3 days, a month or more, depends on your request.
TURNOVER
- Spot Cash Buyers will receive a letter/email from the company regarding the Turnover Schedule.
- If Deferred Payments/ Non-Bank Financing will receive a letter/email. Turnover Group regarding the schedule of unit turnover after the payment.
- If Bank Financing Terms Buyer will receive a letter/email from Turnover Group regarding schedule of unit turnover after the Developers receives a payment from the bank.
NON-COOL2INVEST CLIENTS
- Clients without existing agents can inquire to us if you would like to purchase a unit/s.
- Clients that already purchased a unit/s to non-cool2invest agent but want to purchase again can only be entertain after 1 year.
If you have any other concerns, you may email our cool2invest customer service at sales@cool2invest.com. Thank you.